Posts tagged ‘impact’

Understanding motivators helps leaders to be more effective

Recently, a clear understanding of what motivates a leader helped to drive a simple, effective action plan.

Flat Profile

A flat motivation profile is one where the leader is motivated by most things, pretty much evenly.  They tend to be adaptable and make good general managers.  However, because they enjoy most activities, their challenge is to avoid being distracted.

In a previous coaching session, one such leader answered their phone while we were discussing this feedback!  Not surprisingly, their action plan contained a challenge to reduce their interruptions, in particular not to answer the phone in meetings.  They were asked to observe what happened.

The leader was delighted to tell me they had been able to concentrate on key tasks and deliver quality work much faster.  Brilliant!

Such a simple change, but a real challenge for those people who think they must respond to everyone immediately.  Even harder for those who enjoy the distraction.  But when you see immediate results from a change you are much more likely to stick with it.

Why don’t you try it and let me know the impact it has for you?

 

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February 4, 2013 at 1:04 pm Leave a comment

Collaborative Leadership

I find Steve Jobs, CEO of Apple, a fascinating character.  As a gradual (and sceptical) convert to Apple products, from an iPod to an iPhone to a Macbook, it is great to hear the insights of how the company, and particularly it’s leader, operates.

In this shortened version of an interview, Jobs explains how he is a ‘facilitator’, not a manager, and how committees are frowned upon.  What I like is the recognition that to attract and retain key people means accepting that they will often know more than the man at the top.
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September 2, 2010 at 8:30 am Leave a comment

Fire Your Grumpy Staff?

I read a great article recently with the above title.   The essence of the message was “I can’t for the life of me see how great customer service can be delivered by staff who hate – or don’t enjoy – their jobs. Great service experiences are always a result of someone who is engaged and sees the problem through the customer’s eyes.”

Couldn’t agree more.  However, you don’t need to fire all of them.  A Motivation Review of the team would soon establish if you had the right people in the right roles to deliver excellent customer service.  More importantly it gives leaders the opportunity to engage with staff at a different, emotional, level – to identify the reasons behind any grumpiness.

A small change in a leader’s reward strategy to each individual will then make a big difference to employee motivation – and customer service.

August 26, 2010 at 8:30 am Leave a comment

How Motivation Drives Performance – Director Profile

So we’ve seen how Experts, those who seek mastery, can maintain and increase their motivation levels.  Now let’s take a look at the Director.

If you have Director as one of your top motivators, you want to be able to influence the way things happen, especially having control of people and resources.  This includes making critical decisions about how these are used, and tends towards management roles.  You are self-confident and provide clarity for others.  Consequently you like clarity from others, which means clear objectives and strategy from above.
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August 24, 2010 at 8:15 am Leave a comment

Leaders – Treat Followers As Equals

Enjoy this simple, light-hearted look at how a leader’s natural skills encourage the initial following, which quickly grows into a movement.

There are many qualities required in any such situation – confidence, self-belief, energy, empathy.  Let me know what else you spotted.  The motivation of the leader is clearly Spirit, and their passion for what they believe in.  But is is their ability to let followers lead others which ultimately makes the difference.

August 19, 2010 at 8:30 am Leave a comment

How Motivation Drives Performance – Expert Profile

So we’ve seen how Friends, those who seek belonging, can maintain and increase their motivation levels. Now let’s take a look at the Expert.

If you have Expert as one of your top motivators, you seek mastery of a subject, and you like to pass that knowledge on to others.  You actively seek opportunities to demonstrate expertise in the specialised fields in which you operate.   Training opportunities are highly motivating for you, though a course is not always necessary, as you enjoy self-development too.
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August 17, 2010 at 8:15 am Leave a comment

In It For Fun, Not Money

Before you read this I have to admit to being a Branson fan.  I found Sir Richard’s blog on fun-not-money very interesting and very relevant to the work I do around what motivates individuals and teams, and how that can drive success.

I disagree that most people start businesses because they “feel that they can create something that is going to make a difference to other people’s lives”.  I think people start businesses for all sorts of reasons.  However I strongly agree that people who DO start a business for this reason are most likely to be successful, as they will put customers first.

So perhaps this gives us an insight into the motivators that will make the most successful entrepreneurs?  Making a difference is the Searcher motivator.  Add some Spirit (autonomy) and Creator (innovation) and that could be the recipe for success!

Let me know if you’d like to find out what motivates you.

August 12, 2010 at 8:30 am Leave a comment

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Alan Adair

Contact Details

Alan Adair

Extra Dimension
Helping you and your teams to be more engaged, motivated and effective.

21 Pelican House
Stone Close
Poole
BH15 4GE

Tel 01202 830047

Email alan.adair@extradimension.co.uk

Website
www.extradimension.co.uk

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